Exchange & Refunds
Not quite right? Don’t worry! You have 7 days to return your product to us for an exchange. Your product should be returned to us within 7 days from the "Received" date. To exchange your product for a different product, we require the receipt or proof of purchase. To process your exchange, please courier your exchange item together with your receipt back to us or forward us the e-receipt via e-mail. The product being exchanged must be unused, in the same condition as received, and in its original packaging. If the product you request for exchange is out of stock, then a refund will be processed instead. A one-time exchange is permitted per purchase. Products returned to us in a non-sellable condition will not be exchanged and may be sent back to you. Please note that we do not refund the return costs of shipping the item. For more information, please email us at firstname.lastname@example.org
We do not provide refunds for used products for hygiene purposes.