Not quite right? You have 7 days to return your product to us for an exchange. Your product should be returned to us within 7 days from the "Received" date. The exchanged product should be of the same value or less than the original product.
To process your exchange, please contact us via email or WhatsApp. prior to returning the product via trusted courier provider.
All products purchased from Oleh Elona must be returned unused, in its original packaging.
Products returned to us in a non-sellable condition will not be exchanged. Please note that the shipping fee will be charged and borne by the customer and we do not return the cost of shipping.
We do not provide refunds for used products for hygiene purposes.